Show Navigation
South Park Family Physicians
Home / Who We Are / Quality


It’s not just about having the top nurses, doctors and technology.
It's about having them work for you.

In our practice, we believe that care of the highest-possible quality is the most efficient and effective for our patients. Learn more about some of the ways we demonstrate our quality and additional ways we are working to maintain and advance quality.

Affiliation with Novant Health

We are proud of our affiliation with Novant Health and their commitment to high-quality healthcare. We invite you to visit and the Quality & Safety page to learn about the high priority given to quality care.

Provider credentials

Our physicians are board-certified in family medicine and strive to offer you the highest quality of medical care:

  • Dr. James Schaffer is board-certified in family practice by the American Board of Family Medicine, certified in 2000; re-certified in 2007.
  • Dr. Peter Mack is board-certified in family practice by the American Board of Family Medicine, certified in 2010.

Continuing medical education

We are required to pursue continuing medical education (CME) to maintain our certifications and licenses.

The North Carolina Medical Board requires physicians to document 50 hours of CMEs per year to maintain a license to practice in North Carolina. We have several ways to reach and exceed that level.

Dr. Mack and Dr. Schaffer attend CME courses both locally and nationally to stay current in the latest medical developments. In addition, our physicians attain CMEs through journal reading, attending lectures and conferences, and Internet-based medical resources.

Patient satisfaction

Your opinions are important to us.

We strive to provide you with top-quality medical care and excellent customer service. We have patient feedback surveys in our office available for your comments. We use your comments and overall satisfaction ratings to help us improve our service to you. Please take the time to fill out a patient survey the next time you are in to see us.

Request appointment
Call for an appointment 704-384-0588



Monday to Thursday: 7:45 a.m. to 6:00 p.m.

Friday: 7:45 a.m. to 5:00 p.m.